Payment and Shipping

Terms and Conditions
1. Only serious buyers are welcomed.
2. No back outs are allowed once order has been confirmed.
3. Once order has been placed, a confirmation email with the payment details will be sent to your email address. For SMH forum customers, your order confirmation will be posted on thread instead.
4. Upon receiving the confirmation email, kindly arrange for payment within 3 days. Once payment has been received, goods will be posted out within 5 days. Normal postage schedule is every monday and thursdays.
5. Changes in pricing, descriptions or photos are subjected to changes without prior notice.

Exchanges:
Merchandise sold cannot be refunded nor exchanged. We will inspect merchandise before posting out. Exchanges are only considered for prominent manufacturer's defects or wrong shipment. We will reimburse the customer for shipping cost incurred in such situation. Please inform us in advance if you wish to make exchange. If the item(s) to be exchanged are out of stock or have been discontinued, the customer will be given a full refund on the merchandise.

Note : below reasons are not considered as defects :
(a) Personal dislike, change of mind after purchase;
(b)Slight colour differences (same colour range or any other minor physical differences)
Color differences could be due to computer monitor settings.
(c)Minor stains (especially on light colour ribbons and applique) eg. washable stains, smudges and dirt will not be covered;
(d)Different painting strokes or tones and shades of color on hand painted items eg, Bow holder. Please note that the exact duplicate cannot be made in such case as the colors are manually adjusted and painted.
(e)Wrinkled flower petals or bows due to postage. As this can be easily adjusted via hand or light ironing.

We do not accept returns in the following cases.
(a)Customer has not informed us about returns/exchanges within 48 hours after the receipt of merchandise
(b)Items that have been used or worn once.
(c)Merchandise that has been spoiled or damaged by the customers

How to order
Email me at bel_especial@yahoo.com with your orders with the following format:
Name:
Address:
Contact No:
Item description:
Qty:
Price:


How to pay?
Payment Mode: Online transfer or ATM deposit to -
POSB Savings Account 189-85107-3
Payment must be made within 3 days. If any delays in payments, please let me know.
If no payments or emails received, orders will be considered void. Please send me an email after payment made.


Shipping methods:

Via Singpost worldwide
Flat rate for items below 2kg
(Normal Post) SGD 1.50
(Registered Post) SGD 3.75
(Malaysia – Registered Post) – SGD $13.50
Local Courier SGD 8.00
For items above 2kg(Courier services) SGD 8.00
**If you are from other countries, please send me an email to inquire shipping rate.
I am not responsible for lost mail if normal mail is chosen for mode of shipping.